User satisfaction scores 2022/23 In 'Feedback' FeedbackLibrary Services survey 2022: our responseUser satisfaction scores Back to 'Just Ask! Help and contacts' Library Experience survey 2023 94% National Student Survey (NSS 2023) 91% Postgraduate Taught Experience Survey (PTES 2023) 93% Postgraduate Research Experience Survey (PRES 2023) 90%